Just Riding Along Warranty
"Just Riding Along Warranty" We also call it the "Customer 1st Policy."
We will cover 50% of the MSRP part replacement. Repairs can quickly be sent back to us or we can work with your favourite bike shop anywhere in Canada.
It can happen that you will have an accident and the entire story is not communicated to the Shop Warranty Manager. We often know details are missing when we receive the warranty information. EnergyLab wants you back on the road as fast as possible. most importantly, we need to know all the information good, bad or otherwise so we can correctly log the technical history for advanced product development.
Tell the Warranty Manager the entire story.... "I drove into the garage and forgot...ouch." Bring everything you can back to the shop including bent spokes and broker pieces. From that we are going to help you out the best we can to see you safely riding on the road.
Customer 1st, means we will get you back on the road ASAP even if we have to cover half the cost of replacing your wheels... We want you to be Positive Energy Customers for LIFE
- Register within 30 days with proof of purchase and receive "JRA" Warranty
- Purchases Online will Automatically Receive the 5 Year Warranty Program for the original owner.
- This warranty applies to the original owner and is not transferable. Original dated proof of purchase is required and a credit card or other statement does not constitute proof of purchase.